International Ordering
Options
2) Corporate Purchase Orders
Please
contact us by Email before sending
a purchase order!
We
will not honor international Purchase Orders without prior approval
* Please send PO's as Email attachement-(preferred)
for review and approval. Alternatively, you can
fax your PO (+1 530-677-7690),
but please make sure the fonts are large enough to be readable.
* Please make sure your Purchase Order
is 100% ENGLISH language only..
Non-english information
on purchase orders may delay order processing.
* To avoid shipment delays, we prefer
to ship on your FedEx account number.
Please
include acct number, desired shipment method, and confirming Email
address on the PO;
Your
shipment Tracking Number will be emailed when your order is shipped.
* We cannot ship UPS international bill-recipient
shipments at this time.
* For PO or other ordering inquries, please
contact our business office via Email
Sales@demoboard.com
* Note that Wire Transfer invoice payments
require additional $20.-30. USD charge for bank fees,
and these will be added
to the invoice.
International Shipping
Options
1) +++ USPS International
Priority Mail (additional shipping charge)
is available for international
shipping, but for orders
valued >$149.USD, we strongly recommend shipping option (2)...
Please
note that USPS International shipments CANNOT be tracked outside
the USA and
we
are can not be held responsible for shipment delays or lost international
shipments!
* USPS International Global Priority Mail
shipping costs are calculated during the online ordering process
* International customers will be solely
responsible for applicable taxes, duty, and/or brokerage fees (if occured).
(Additional fees/taxes may
be due upon shipment delivery, based on shipment value; please contact
your shipment carrier).
2) Federal Express and other
Shipping Carrier Options: (recommended!)
* For Credit Card orders and Federal
Express shipping, please provide your FedEx account
number
on the online orderform.
* For Purchase Orders and FedEx shipping,
please provide your FedEx account number and/or detailed
shipping instructions
on the Purchase Order.
* International customers will be solely
responsible for applicable taxes, duty, and/or brokerage fees (if occured).
(Additional fees/taxes may
be due upon shipment delivery, based on shipment value; please contact
your shipment carrier).
(Note: United Parcel Service international bill-recipient shipping
may also be available; please check
with your country UPS agent to confirm before ordering and email us to
advise you wish to ship with UPS).
International Payment Options
Returns Policy
1) All international returns are subject to
a 15% returns processing fee and we do not refund shipping.
Return shipping is
the responsibility of the customer and must be by tracable carrier to insure
credit.
Please email
us for return authorization. Returns are not accepted after
90 days from sale date.
Please do not
include credit card information with Email correspondence; Use our
secure server orderform.
Please
do not send questions or general correspondence by fax!
Please inquire via Email
We offer quantity discounts for 10 or more units
ordered. Inquire for quantity pricing to <sales@demoboard.com>
We will notify you immediately via Email
if the product(s) you have ordered are not available.
Normally, orders are processed and shipped within
3 business days (we will advise if any delays via email).
Using our online orderform and credit card payment
allows the fastest processing of your order.
If you have questions about ordering, then please
email us at sales@demoboard.com
For technical questions, please email us
at support@demoboard.com
(please .cc sales@demoboard.com)
The Boardshop
65 Washington Street, #190
Santa Clara, Ca 95050 USA
http://www.demoboard.com
sales@demoboard.com
PO Fax: 530-677-7690
Nov 30, 2008